Author name: thebusinessunicorn

A Random Collection of Thoughts on How to Work

๐๐จ๐ญ๐ž: This is a long one, as Iโ€™ve judged itโ€™s time to wrap up this series of posts. ๐“๐ก๐ž๐ซ๐ž ๐œ๐š๐ง ๐›๐ž ๐จ๐ง๐ฅ๐ฒ ๐จ๐ง๐ž* Every task, project or process must have an owner. This accountability is fundamental to ensuring what needs to get done is done, that we learn from our failures and that we strive

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A Return to the Empathy Theme

๐€๐ฌ๐ฌ๐ฎ๐ฆ๐ž ๐œ๐จ๐ฆ๐ฉ๐ž๐ญ๐ž๐ง๐œ๐ฒ When encountering a decision that appears ill advised, assume the person who made it is competent and always start by asking why they made the decision they did. Be curious, not judgmental.* Either you will learn more about the circumstances behind the decision or your questions will prompt a discussion and possible reconsideration.

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An Ode to Facts

๐ˆ๐ง๐ฌ๐ฎ๐Ÿ๐Ÿ๐ข๐œ๐ข๐ž๐ง๐ญ ๐Ÿ๐š๐œ๐ญ๐ฌ ๐š๐ฅ๐ฐ๐š๐ฒ๐ฌ ๐ข๐ง๐ฏ๐ข๐ญ๐ž ๐๐š๐ง๐ ๐ž๐ซ* Decisions should be based on facts, not assumptions or perceptions. However, this comes with a warning. Decision velocity matters as well. Too much time spent trying to gather facts can be paralyzing. It’s a dance. ๐–๐ก๐ž๐ง ๐ญ๐ก๐ž ๐Ÿ๐š๐œ๐ญ๐ฌ ๐œ๐ก๐š๐ง๐ ๐ž, ๐ฐ๐ž ๐œ๐ก๐š๐ง๐ ๐ž ๐จ๐ฎ๐ซ ๐ฆ๐ข๐ง๐๐ฌ** Decisions are made and actions are initiated

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[Clever title to return next post]

๐“๐ก๐ž๐ซ๐ž ๐ข๐ฌ ๐ง๐จ ๐ฆ๐ž ๐ข๐ง ๐ญ๐ž๐š๐ฆ. Well, technically there is. But there is no “me” in the way people should serve their customers (both internal and external). Always work together, happily answer questions from teammates and provide assistance whenever necessary. ๐–๐ž ๐ง๐ž๐ฏ๐ž๐ซ ๐ฅ๐จ๐ฌ๐ž. ๐“๐ก๐ž๐ซ๐ž ๐ข๐ฌ ๐จ๐ง๐ฅ๐ฒ ๐ฌ๐ฎ๐œ๐œ๐ž๐ฌ๐ฌ ๐จ๐ซ ๐ฅ๐ž๐š๐ซ๐ง๐ข๐ง๐ *. Business is about taking risks. If

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First Derivatives of the Prime Directive

๐‡๐š๐ฏ๐ž ๐Ÿ๐ฎ๐ง. Take your work very seriously, but not yourself. The workplace is best served when it encourages a lighthearted and whimsical working environment, where employees are free to embrace humour and occasional silliness. ๐–๐จ๐ซ๐ค ๐ข๐ฌ๐ง’๐ญ ๐ž๐ฏ๐ž๐ซ๐ฒ๐ญ๐ก๐ข๐ง๐ . It’s true. Maintaining a proper equilibrium between your work and personal life is so important that we must

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The Terrible Two (words that is)

๐’๐š๐ฒ ๐ข๐ญ. Everyone must feel free to express their ideas, concerns and failures. Open, constructive and respectful conversations need to happen regardless of position or level in the organization. You must never hesitate to provide feedback, ask a question, suggest a way to make things better or tell your manager something isn’t going well. Itโ€™s

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The Siblings

๐‰๐ž๐ซ๐ค๐ฌ ๐š๐ซ๐ž ๐ง๐จ๐ญ ๐ฐ๐ž๐ฅ๐œ๐จ๐ฆ๐ž (๐ง๐จ ๐ฆ๐š๐ญ๐ญ๐ž๐ซ ๐ก๐จ๐ฐ ๐ญ๐š๐ฅ๐ž๐ง๐ญ๐ž๐ ๐ญ๐ก๐ž๐ฒ ๐š๐ซ๐ž). The workplace is made up of people with diverse backgrounds, interests, personalities and philosophical bents. It is a key element of the strength of any company. However, to achieve the benefits of a heterogenous workforce, we must be able to work effectively together. Respect for

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