𝙏𝙖𝙠𝙚 𝙘𝙖𝙧𝙚 𝙤𝙛 𝙤𝙪𝙧 𝙥𝙚𝙤𝙥𝙡𝙚…..𝙩𝙖𝙠𝙚 𝙘𝙖𝙧𝙚 𝙤𝙛 𝙗𝙪𝙨𝙞𝙣𝙚𝙨𝙨. In that order. The people we work with and their families must take precedence. It is only with healthy and engaged employees that we can relentlessly focus on serving our customers.

Welcome to my initial foray into the sparkly maelstrom of content generation. The first posts are about the 15 cultural elements I believe help make organizations great. Amusingly, I resisted codifying a company’s culture or values throughout my career. Values, to me, come more from leadership’s actions than a sterile list. Why the change? The